Terms of service

Terms of Service

Last updated: July 5, 2026

Welcome to Romy Store ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of romystore.ca (the "Site") and any purchases made through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Us

Romy Store is operated from Quebec, Canada. For any questions, you can reach us at support@romystore.ca.

2. Eligibility

You must be at least the age of majority in your province or territory of residence, or have the consent of a parent or guardian, to use this Site and make purchases.

3. Products and Pricing

  • We make every effort to display product information, images, and pricing accurately. However, we do not warrant that product descriptions, images, or other content on the Site are error-free.
  • Prices are listed in Canadian dollars (CAD) unless otherwise stated, and are subject to change without notice.
  • We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion, including in cases of suspected fraud, pricing errors, or unavailability of stock.

4. Orders and Payment

  • By placing an order, you make an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order.
  • Payment is processed securely through our third-party payment processors. We do not store your full payment card details.
  • You are responsible for ensuring the accuracy of your shipping and contact information at checkout.

5. Shipping

Shipping timelines and costs are outlined in our Shipping Policy. Please note that as many of our products ship from international suppliers, delivery times can vary and are estimates, not guarantees.

6. Returns and Refunds

Please refer to our Refund Policy for details on returns, exchanges, and refunds. Nothing in these Terms limits any statutory rights you have under Quebec's Consumer Protection Act or other applicable consumer protection legislation.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, and product descriptions — is the property of Romy Store or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to the Site or its systems
  • Interfere with the proper functioning of the Site
  • Submit false or misleading information

9. Limitation of Liability

To the fullest extent permitted by law, Romy Store shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. This limitation does not affect any rights you have that cannot be excluded under Quebec consumer protection law.

10. Third-Party Links and Services

The Site may contain links to third-party websites or use third-party services (such as payment processors or shipping carriers). We are not responsible for the content, policies, or practices of any third party.

11. Governing Law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms, please contact us at:

Romy Store Email: support@romystore.ca